3123 Nutrisystem Consumer Reviews and Complaints
I entered my height and weight, how many pounds I wanted to lose and it set a calorie goal for me. I've lost twenty pounds and more to go. I tried this diet. The Promise Nutrisystem aims to simplify weight loss. More than weight loss it is teaching me about myself and how to eat for my body.
What You Can Eat and What You Can't
I've lost twenty pounds and more to go. It's an easy program to follow if you have the food. The company needs to send your full order at once or even a day or two apart to be able to follow their program. They send frozen first and your lucky to get your packaged products 5 or 6 days later. Separate warehouses or not, each part of your order should ship around the same time. Lost ten pounds so far. I love the ease and convenience of it. I recommend going for the highest level option and getting the frozen foods.
The shelf stable breakfasts and lunches are good, but the shelf stable dinners are mostly inedible, mushy pasta in pouches and pizzas resembling lunchables. The program is costly enough, so go the extra and get the frozen stuff. Nutrisystem has helped me to lose 40 lbs, still have 40 more to lose. It is such a blessing to have the food prepared and quick to cook, especially when I am struggling with a craving or emotional eating.
More than weight loss it is teaching me about myself and how to eat for my body. I just love Nutrisystem! Follow their simple plan and you will lose weight. I lost 6 pounds in week 1. Remember to do your part This plan works if you work it. I am only on day one and wondering if I'll be able to continue on this plan.
I don't consider muffins and bars valid substitutions for a meal not to mention the taste of the aforementioned items. Marie, please check out the taste of this food. I have been on NS for 11 months and have lost 41 lbs. Yes, that is slow, but it is working for me and my son just recently joined this month.
Love most of food, especially the breakfast waffles. Very bad, read small print everywhere on each page of very confusing terms and conditions, continue to be charged even though i stopped my order. Honestly the food is ok but I already lost 10 pounds in two weeks. There is just something great about the convenience and calorie control. I def recommend trying it.
I'm having a hard time with the taste of the food but I'm going to move forward and do the best I can. I was really excited to try this out after I ordered it. The food that I ordered actually liked. Also, they did not tell me what to eat. The first week was really difficult for me because of the portions but I though, this is what I'm supposed to eat. The taste of the food tasted okay. What really got to me is when one of my coworkers informed me that you could but their products in Walmart and Dollar Tree.
That really up-set me. I wasted so much money and you could have bought this for cheaper. Additionally, after the first week all my food started tasting the same. Even if I had a meal that consisted of just cheese, it all tasted like tomato. I made a mistake when I first received the box of food and did not look at my order list.
I discovered that I ordered different things and they substituted most of those foods. I have lost two pounds in one week. I still have a 3 more weeks to go and I'm dreading it. I'm sticking to it only because I wasted so much money.
I would not recommend this product to anyone. I would rather buy Jenny Craig!! I am 5 days in and haven't lost an ounce. Am following program to the letter The 1st month it was great. I lost 11 lbs. Still walking , steps per day and eating Nutrisystem. Not pleased so far this month. Not working, Good luck.
I have reached my weight loss goals! I tried the program and stayed with it for two months. I did lose weight, but I found the meals for the most part were not tasty and I was always hungry. I would not do this program again. The food is really bad. I found very few of the items to be edible. For the cost you could easily do your own food.
Which is what I didn't want to do. I only lost 3 lbs in 2 weeks following the plan. I felt the return program was deceptive. Selections were great but out of 3 orders each had shipping issues of damaged product which they were quick to make right. The final straw was items found to have mold in some of the items.
Lost weight up to that point. Nutrisystem is one of the most recognizable names in weight loss and has rightly earned its place among the top diets. Founded in , Nutrisystem has helped millions of people lose weight on its convenient portion-controlled meals. This program takes the guesswork out of dieting and many people find it to be an easy approach to healthy weight loss.
The brand is one of the first diets to earn its marks by offering a hassle-free way to lose weight with its meal delivery service. The diet plan takes care of the majority of grocery shopping, cooking and portioning by delivering meals and snacks that are calorie-controlled and pre-prepared. All you have to do is heat and enjoy, supplementing with a few fresh grocery store items. Nutrisystem originally offered only pantry-ready foods, but in added a frozen line of meals; combined the two lines offer more than menu options.
All new Nutrisystem customers will be enrolled in this personalized program, which calculates a person's metabolic rate by taking into account a variety of factors including age, sex, weight, and level of physical activity.
Prior to this program, the diet had two levels—one for men and one for women. These results were confirmed in a clinical study. In January , Nutrisystem launched Turbo10, a clinically tested program that promises up to a pound weight loss and an overall reduction of five inches from the waist, hips, thighs, chest, and arms in just the first month.
In a clinical study sponsored by Nutrisystem, those who followed Turbo10 lost 3x more weight, 3x more total body inches and 3x more body fat in the first month compared to those who followed a do-it-yourself weight loss plan. In addition to weight loss, those on Turbo 10 also significantly reduced their systolic blood pressure after the first month.
The Nutrisystem diet is personalized to meet individual health goals and consistent with national guidelines for dietary intake meeting targets for fat, sodium, sugar, cholesterol and fiber as well as national guidelines for physical activity. All the foods are portion controlled and rely on a balanced approach by offering low glycemic index eating, to control blood sugar, that is high in protein and fiber, for satiety. There are a range of plans at varying price points that are tailored to suit different nutritional needs, with those specifically for men, women, teens, people with diabetes and vegetarians.
Plans and meals are selected and ordered from Nutrisystem's website or by phone. You'll receive 28 days worth of food that comes in pantry-ready and or frozen containers that you simply heat before eating. Some grocery purchases will need to be made for items like fresh fruits and vegetables, nuts, whole grain bread, fish, and more.
When you sign up with Nutrisystem, you'll also receive access to a Mindset Makeover behavioral guide, a week online plan to help you better understand your relationship with food. It provides steps for taking control of your eating habits. Nutrisystem customers also have online access to health information, community support, weekly newsletters, smart phone applications, and tracking tools.
Additionally, you receive complimentary, optional counseling from trained weight-loss coaches, registered dietitians and certified diabetes educators. Click here to watch the Nutrisystem Video.
Start Here for Discount Offering. I tried nutrisystem in and lost 28 pounds. It was the only diet I ever went on that actually worked,yes it is a little expensive, with the veggies and dairy but if you stick to it it works.
I've been on NS, the diabetic program, for 3 months. I've lost 35 pounds and my blood sugar has come WAY down from mid 's to low 's. And I don't find the food unpalatable at all. You can customize your order, so anything I don't like I just don't order again, and anything I like I order more off on the next shipment. Customer service has been excellent, and there is a huge member support that is extremely helpful. Plus, I AM learning how to eat properly to keep the weight off when I reach goal.
It is easy to follow as well, but the food is horrible!!! There are only a few things that are tolerable, and even if you customize your order you will get extremely tired of eating those same things over and over.
They have a plan where you get these other foods added that are frozen. They are WAY better, but you only get a couple of weeks worth of it then your back to eating the other horrible food. Totally not worth it. I've tried it three times because I did lose the weight, but I couldn't handle the food. The portion sizes are sooo small. It's not possible to just grab and go. To feel satisfied you have to add fruits and lots of vegetables. It's not as mindless as I thought it was going to be.
Fruits and vegetables are expensive. I didn't mind the food. I have don't have gourmet taste or anything. I will probably not buy another month worth of food. Could have probably lost weigt eating lean cuisines, protein bars etc. I think nutrisystem is a good jump start to a diet and healthier eating. See our in-depth Nutrisystem review completed in Leave Your Own Review and Rating. Whenever people sign up for a meal delivery diet, the big question is "What can I eat?
With Nutrisystem, there are more than meal and snack options to choose from, to include pantry-ready and frozen meals. Muffins, roasted vegetable pizza, stuffed shells, macaroni and cheese, chicken noodle soup, chicken parmesan, and tacos are just a few of the entrees, while snacks include bars and pretzels. Dessert isn't out of the picture with options like oatmeal raisin cookies, chocolate, ice cream and whoopee pies.
All of this is complemented by a few grocery purchases, including fresh fruits and vegetables. Each Nutrisystem meal is pre-packaged and prepared to the appropriate portion size.
Many items are ready-to-eat but some require heating. Meals are also low in sodium and trans fat. All of this allows customers to maintain blood sugar while maintaining a feeling of fullness, or satiety, between meals. You can either custom select your own meals or choose an automated favorites meal and snack menu.
Pantry-ready foods do not need to be refrigerated; however, fresh-frozen meals ship in a cooler and must be frozen until ready to prepare. Below is a sample menu from the Nutrisystem Select option, which features some fresh-frozen items:. In December , Nutrisystem announced the addition of two dozen new and improved meal options to their menu. In an effort to keep with customer demand for more fresh-frozen selections, Nutrisystem unveiled Uniquely Yours, which allows for ultimate flexibility in your food choices, allowing consumers to choose between ready to eat and fresh frozen menu options, with no restrictions, from more than menu items.
Nutrisystem sees exercise as an important component to lifelong weight management and encourages members to get minutes of moderate exercise each week or 30 minutes five days a week. The program is made up of three minute interval activities each day, allowing even the busiest of schedules to easily make fitness a priority. Nutrisystem customizes a fitness plan for each customer, based on an assessment taken online, and encourages your doctor to sign off on it.
With easy-to-follow plans featuring balanced food shipped straight to you, plus the support you need to succeed on your own terms, Nutrisystem provides real weight loss results you can count on. Keep an eye on your inbox, the lastest consumer news is on it's way!
A link has directed you to this review. Its location on this page may change next time you visit. An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease.
About 2 years ago, the PD got worse and affected my gait and balance. The limited mobility helped my weight increase from to The weight has caused heart problems, and leg swelling, which I could not correct.
The Nutrisystem seemed a program I could follow, so I joined. In 3 weeks, I have lost over 20 , although hungry, my physical condition is improving, and my leg swelling has almost returned to normal. I will continue to reach a goal of , and hopefully, beyond for the remainder of my life. Thank you so much for your review and sharing your story. We are so happy to hear how well the program is working for you.
Remember to use those unlimited non-starchy veggies. They can be a big help with hunger especially in your first couple weeks on the plan. You can also reach out to a counselor at press option two. They would be happy to go over more tips if needed.
Please let us know if there is anything else we can do for you. Hope you have a wonderful day and congrats on your weight loss! Tomorrow is my last day on turbo take off. I was advised earlier this week to call back toward the end of my first week to speak with a counselor. If I could speak with William every time I called that would be fantastic. Thank you so much for your review. We are so happy to hear you were pleased with your experience when speaking with William. Hope you have a wonderful day and welcome to the program!
I would like to say for the first couple of days I found this a bit difficult but only because it was such a lifestyle change for me. Now I love it. I have lost 7. No longer on blood pressure pills and I have more energy. Thank you so much for making my life happier. Thanks so much for sharing your review with us today.
Congratulations on your success so far on the plan! We're happy to hear that you are finding the plan easy to follow. If you ever have any questions, please let us know. The most important thing for me is that it is working. On the road to lose 80 lbs. I've lost 28 after only 6 weeks. The food is not fine dining but it is good enough and with enough variety to not be boring.
Some of the food is quite tasty and others only rate around good but, for me, that is not the point. The point is that now most of the time I am not hungry and I am losing weight without having to make major alterations to my life. Surely, there are times when I just want to get a pizza delivered and munch out but Nutrisystem provides ways to deal with that. I'm not going to blow smoke, some self-control will be required. The few times I have some real cravings, I just pull up the weight chart and see that nice downward trend of weight and remind myself why I am doing this.
The quick start program, for me, was the most difficult portion to get through but it surely did as it described. My weight loss started quickly and tapered a bit, as expected, once I got on the regular weekly plan. I am still losing around 3 to 4 lbs a week which might be a little atypical but I'm not complaining. This meal plan was exactly what I needed. Previously I ate healthy but I just ate too much. Comparing then to now, I realized I was eating roughly double what I should have been.
So not only has this plan allowed me to lose weight but it has provided me with an idea of what meal sizes should be if I ever decide to stop with Nutrisystem.
I personally think the frozen meals are a very good add-on as they provide more variety and tend to be a bit more tasty and satisfying. I really do appreciate that this program exists. I just turned 50 not too long ago and was starting to have more concerns about my weight which has always been above 'normal'. Nutrisystem not only seems to be dealing with my weight but it also helped me ease my mind about my future health.
I'm also a workaholic which means that previous diets I tried had, what I feel was, a significant impact on my lifestyle. Which is probably the main reason they all failed. Nutrisystem is very simple. Take their base plan, modify the meal times to fit your current schedule, keep the intervals between meals roughly the same, and in no time it just becomes part of your day. The food for the most part is portable as well which is rather convenient.
Again, Thank You for providing this product. Before I was skeptical about ever seeing what I consider a healthy weight but this product and changed that skepticism into hope and has provided exactly what the proverbial doctor ordered.
Plastic found in a dinner entree. It was very nice to see! I can't remember when this happened, maybe weeks ago. I thought the response took longer than it should have. Really tho', I've had great customer service every time I needed them. Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle.
But yet, I do not want to give up my program. I believe this will keep me on track with keeping my weight under control. Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't.
I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order. I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it!
I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received. We will be looking into this and reaching out soon.
I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program!
For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.
We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks.
Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth.
We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic.
We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try.
In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others.
I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes.
When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected.
I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.
Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many!
Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help.
We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help!